Our Responsibility to Customers and Community

Kelly Herrell | Mar 18, 2020

Given the unprecedented scale of COVID-19, we would like to take a moment to share how Hazelcast is navigating the situation to maintain our commitment to you and your customers while protecting the health and safety of our team members.

Our responsibility.

With more than 130 employees across 21 countries, we’re a highly distributed workforce that enables us to be flexible during times like now. Regardless, the health and safety of our customers and employees are of the utmost importance and we’re asking that all employees avoid travel and group meetings unless it is absolutely critical to the business of our customers. 

We’re available when you’re available.

From the onset of our relationship, we’ve promised world-class support to your business and its customers and that will not change. We’ve established a multi-layer support model that spans five countries and three continents to ensure that we’re ready to help when you need it.

We’re here to help.

There is no doubt that these are challenging times. Should you have any further questions or need anything else, please feel free to contact your dedicated account representative or email [email protected].

Thank you for your dedication and support during this time. Please stay safe and healthy.

Take care.

About the Author

Kelly Herrell

Chief Executive Officer

Kelly has led the growth of four innovative companies from early stage to market-leading entities, covering a broad span of compute and networking. At Hazelcast, Kelly brings his unique experience of driving high-value innovation, including open-source models, into the infrastructure of the world's largest customers. Prior to joining Hazelcast in July 2018, he was SVP & GM of the Software Business Unit at Brocade Communications, the result of Brocade's acquisition of his former company, Vyatta, which pioneered software-defined networking and delivered the most widely used software networking operating system in the world. Kelly has a Bachelor's degree from Washington State University where he is an advisor to the Honors program and an MBA from Cornell University where he is a guest lecturer.