Support

Enterprise quality distributed cache with open source freedom!

Subscriptions & Support

Offered by the creators of Hazelcast, subscriptions are the best ways to leverage the power of Hazelcast. With timely responses, critical patches and technical support, subscription customers will get the help they need to achieve a higher level of productivity and quality.

If you need immediate support, we can start your subscription and help you within hours. Please contact sales@hazelcast.com now.

Basic
support

PROFESSIONAL
SUPPORT

ENTERPRISE
SUPPORT

Response Time 12 Hours 2 Hours 2 Hours
Edition Community Edition Community Edition Enterprise Edition
Support Hours 5 X 8 7 X 24 7 X 24
Named Contacts 1 2 2
Number of Incidents 5 unlimited unlimited
Accessibility Email-IM Phone-Email-IM Phone-Email-IM
Online Meetings GoToMeeting GoToMeeting
Management Tools Management Center Management Center Management Center
C# Client
Elastic Memory
JAAS Security Framework
Annual Price Contact us Contact us Contact us

For your specific needs, please ask for quotation.

Training

Get the training from the creators of Hazelcast! In our two-day training we cover the following topics:

  • Overall architecture of Hazelcast
  • Design decisions and core components
  • Hazelcast code-review
  • Extending Hazelcast. You will be able to add new features
  • Best practices & common use-cases

Consulting

Hazelcast experts will work with you on your application to make sure you are getting the best out of Hazelcast. Based on architectural discussions and code review of your application, we help you create highly optimized distributed applications.

Pricing for online training and consulting is $2000 per day. On-site training and consulting is also available at the extra cost of travel days and expenses. Please contact sales@hazelcast.com for details.